HELP CENTER
Frequently Asked Questions
1.What is AllRidez?+
AllRidez is one website that compares rideshare, food delivery, grocery, package and moving companies side by side so you can choose the best option.
2.Is comparing prices free?+
Yes. Free accounts get 10 comparisons per month at no cost. Plus and Max members get more.
3.Does AllRidez provide the rides itself?+
No. AllRidez compares companies. The trip or delivery is provided by the company you choose.
4.Are the prices shown final?+
No. Prices shown are estimates. Final prices and availability come from each official company.
5.How do I book a ride?+
Enter your pickup and drop-off, compare the options, then press SELECT to continue on the company's official site or app.
6.Which services can I compare?+
Rides, food delivery, grocery delivery, package delivery and moving services.
7.Does AllRidez work outside the United States?+
Yes. Results are filtered to companies that serve the country and state of your address.
8.How do I enter my location?+
Use your phone's GPS or type an address and pick from the suggestions.
9.What is the Ride Advisor?+
An AI helper that weighs price, pickup time, traffic, reliability, vehicle size and luggage to recommend the best option for your goal.
10.What does 'Best Deal' mean?+
Badges highlight the best overall, cheapest, fastest pickup, highest rated and best for luggage options.
11.What membership plans are there?+
Free ($0), Plus ($7.99/month or $79.99/year) and Max ($14.99/month or $149.99/year).
12.Is there a free trial?+
Yes. Paid plans include a 7-day free trial. You can cancel before it ends and you will not be charged.
13.Do plans renew automatically?+
Yes. Plans renew automatically until you cancel. You can cancel any time from your profile.
14.Are there regional discounts?+
Yes. Members in Africa get 60% off, and members in Asia and South America get 50% off monthly and yearly plans.
15.Can I see prices in my local currency?+
Yes. Plan cards can switch between USD and your local currency. Payments are charged in USD.
16.How do rewards points work?+
You earn 1 point per $1 booked (2x on Max). 500 points can be turned into a $5 credit.
17.What is the Savings page?+
It shows your trip history, estimated money saved compared with the highest price shown, and your rewards balance.
18.How do referrals work?+
Share your personal code. When a friend signs up with it, you earn 500 points.
19.Can I drive with AllRidez?+
Yes. Choose DRIVES to create a driver account and see ride requests from one Driver Desk.
20.What is the Driver Desk?+
A dashboard showing requests, today's earnings, jobs, acceptance rate, miles, fuel estimate and net earnings per hour.
21.What is Account Sync?+
Link your accounts with companies so bookings and earnings rates can use your real account details.
22.How do I track my earnings?+
Open the EARNINGS page to see and filter earnings by company, category and date.
23.What are Business plans?+
Business Starter ($49/month) and Business Pro ($149/month) add team members and expense exports. Enterprise pricing is available on request.
24.Can companies list themselves on AllRidez?+
Yes. Providers can create a free company profile on the PROVIDERS page, which is reviewed before it goes live.
25.What are Boost placements?+
Paid placements (Featured $19.99, Top $49.99, Local Business Pro $99) that give companies more visibility. They are always labeled SPONSORED.
26.Can I compare moving services?+
Yes. Choose from pickup truck, cargo van, box truck, full moving company, furniture delivery or labor/helpers.
27.How do I reset my password?+
On the sign-in page, press 'Forgot password' and follow the link sent to your email.
28.Can I sign in with Google?+
Yes. Google sign-in is available on the sign-in page.
29.How do I get help?+
Use the support chat on any page. It answers instantly and can connect you to a live agent.
30.How can I contact AllRidez by phone?+
Call +1 9012833844 or +254 141412488.